Effective Date: January 1, 2026

This Privacy Policy explains how South Beach Lady and South Florida Princess (collectively, “we,” “us,” or “our”) collect, use, disclose, and safeguard your information when you visit or interact with any of our websites, subdomains, forms, or communication channels.

This policy applies to, but is not limited to, the following websites and subdomains:

southbeachlady.com
southfloridaprincess.com
expo.southbeachlady.com (Bridal Expos & promotions)
review.southbeachlady.com (Post-event reviews & feedback)
review.southfloridaprincess.com (Post-event reviews & feedback)

By accessing our websites, submitting forms, booking tours or charters, or communicating with us electronically, you agree to the practices described in this Privacy Policy.

1. Information We Collect

We may collect personal information you voluntarily provide, including but not limited to:

Full name
Email address
Phone number
Event details (event date, guest count, occasion type)
Booking, inquiry, or tour details
Review feedback and ratings
Communication preferences (email and/or SMS)

We may also automatically collect information such as:

IP address
Browser and device information
Pages visited and interactions
Referral sources, including QR codes used at expos or events

2. How We Use Your Information

We use collected information to:
Respond to inquiries and requests
Schedule tours, consultations, and follow-up calls
Process bookings, deposits, and event services
Manage Bridal Expo and promotional event leads
Request and manage post-event reviews and feedback
Send appointment reminders and service-relate notifications
Communicate about your inquiry, booking, or event
Send marketing or promotional messages (only with consent)
Improve our services, websites, and customer experience
Maintain internal records and performance reporting

3. Expo Subdomain (expo.southbeachlady.com)

Information collected through our Expo subdomain may be gathered during live events, bridal expos, or through QR codes and digital forms.

This information is used to:

Contact you regarding tours, availability, or follow-up
Provide event-specific promotions or offers
Respond to your interest in our yacht charter services
Submitting information through this subdomain indicates your consent to be contacted regarding your inquiry.

4. Review Subdomain (review.southbeachlady.com)

Information collected through our Review subdomain is used exclusively for:
Collecting post-event feedback
Managing service quality and reputation
Directing satisfied clients to public review platforms when applicable
Reviews are not sold or altered. Review data may be linked to your booking internally for quality assurance purposes.

5. SMS and Email Communications

By submitting your information through any of our websites or subdomains, you consent to receive transactional communications related to your inquiry, booking, or services you requested. These may include:

Appointment confirmations and reminders
Booking or tour updates
Post-event communications and review requests
If you opt in separately, you may also receive marketing or promotional messages, such as special offers or upcoming events.

Message frequency may vary
Message and data rates may apply
Reply STOP to opt out at any time
Reply HELP for assistance
Consent to receive SMS messages is not a condition of purchase.

6. Sharing of Information

We do not sell, rent, or trade your personal information.
We may share information with trusted third-party service providers who assist with:
Website hosting and management
Booking and communication systems
Review and feedback processes
These providers may access information only as necessary to perform services on our behalf and are required to protect your data.

We may also disclose information if required by law or to protect our legal rights.

7. Cookies and Tracking Technologies

Our websites and subdomains may use cookies and similar tracking technologies to:
Analyze website traffic and engagement
Improve functionality and user experience
You may disable cookies through your browser settings; however, certain features may not function properly.

8. Data Security

We implement reasonable administrative, technical, and physical safeguards designed to protect your personal information. While no method of transmission is completely secure, we take appropriate measures to reduce risk.

9. Your Rights and Choices

You have the right to:
Request access to your personal information
Request correction or deletion of your information
Opt out of marketing communications at any time
To exercise these rights, please contact us using the information below.

10. Third-Party Links

Our websites may contain links to third-party platforms, including public review sites. We are not responsible for the privacy practices of those third parties and encourage you to review their policies independently.

11. Updates to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date. Continued use of our websites constitutes acceptance of the revised policy.

12. Contact Us

If you have questions about this Privacy Policy or how your information is handled, please contact us:

South Beach Lady & South Florida Princess
📧 Email: info@southbeachlady.com

🌐 Websites: southbeachlady.com | southfloridaprincess.com

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